Your Questions, Answered

Everything you need to know about VisionBeam™ for a seamless experience.

Delivery & Shipping:

How quickly can I expect my VisionBeam™ to arrive?

For U.S. Customers:

• Free Shipping: Enjoy complimentary standard shipping on all orders, with anticipated delivery times between 7-14 business days. Your order will be processed within 1-2 business days.
• Priority Processing + Insured Shipping: For a fee of $4.95 USD, opt for an expedited delivery. Your order will be processed on the same day if placed before 12 PM EST, or the next business day if placed after. Expect your order to arrive within 5-10 business days, and it includes insurance against loss or damage.

For Australian Customers:

• Free Shipping: Enjoy free standard shipping on all orders, with delivery times ranging from 8-16 business days. Your order will be processed within 1-2 business days.
• Priority Processing + Insured Shipping: For a fee of $7.64 AUD, upgrade to priority processing. Orders are processed on the same day if placed before 12 PM EST, or the next business day if placed after, with expedited delivery times of 5-10 business days.

For Canadian Customers:

• Free Shipping: Enjoy free standard shipping on all orders, with delivery times ranging from 7-14 business days. Your order will be processed within 1-2 business days.
• Priority Processing + Insured Shipping: For a fee of $6.82 CAD, opt for expedited delivery. Orders are processed on the same day if placed before 12 PM EST, or the next business day if placed after, arriving within 5-10 business days.

Are there shipping fees?

At Vision Beam, we pride ourselves on offering flexible shipping options:

• Free Shipping: Available for all customers in the U.S., Australia, and Canada. Enjoy the convenience of no shipping fees on all orders.
• Priority Processing + Insured Shipping: Available for a nominal fee in each region ($4.95 USD for U.S., $7.64 AUD for Australia, $6.82 CAD for Canada). This option ensures your order is processed swiftly and shipped with priority, including insurance against loss or damage for your peace of mind.

Choose the shipping option that best suits your needs, and get ready to elevate your entertainment experience with VisionBeam™. We are committed to delivering your VisionBeam with care and efficiency.

How can I track my order?

Once dispatched, we’ll email you a tracking link. Simply click to view real-time updates. For larger orders, expect multi-part shipments for your convenience. Alternatively, you can visit our Order Tracking page and use your order number and email address to track your order.

What if my tracking details aren’t updating?

Tracking may take a few days to refresh. If no update after 5 days, reach out. We’re here to help!

Product Support:

VisionBeam™

Easy Setup?

Power up, connect to Wi-Fi, and start streaming platforms like Netflix instantly. Connect gaming consoles with HDMI and adjust focus for a crystal-clear view.

What’s Included?

Everything you need: the projector, adapter, remote, and manual.

Wireless Connection?

VisionBeam™’s advanced Bluetooth and dual-band WiFi 6 technology allow for quick and easy pairing with all your devices, offering a robust and reliable wireless streaming experience.

Wired and Wireless Connectivity

VisionBeam™ offers the best of both worlds with robust Wi-Fi and Bluetooth for wireless connections and HDMI ports for wired connections. This versatility ensures you’re always connected, whether streaming content or delivering a presentation.

Max Resolution & Screen Size?

The VisionBeam™ supports a native resolution of 1280*720P with the ability to upscale to 1080P, 2K, and 4K HD. It can project images up to 130 inches, offering a sharp and expansive viewing experience that transforms any space into a cinematic setting.

Note: For the best picture quality, we recommend using the projector in dark or low-light environments.

Lumens?

The VisionBeam™ projector offers three types of brightness levels to accommodate various lighting conditions, ensuring a vivid and clear projection. It features:

• 200 ANSI lumens
• 3200 light source lumens
• 480 LED lumens

These lumens ratings make the VisionBeam™ suitable for environments ranging from dimly lit rooms to moderately bright spaces, providing a versatile and high-quality viewing experience for movies, presentations, and more.

Fan Noise?

The VisionBeam™ projector is designed with a quiet operation in mind. The fan noise is less than 25 dB, which is roughly equivalent to the sound of a whisper. This low noise level ensures that your viewing or presentation experience remains undisturbed and enjoyable, even in quiet environments.

HDR Support?

Yes, VisionBeam™ proudly supports HDR (High Dynamic Range), enhancing your viewing experience with brighter whites, deeper blacks, and a wider color spectrum. Immerse yourself in vivid, lifelike images that bring your content to life, whether it’s movies, games, or photos.

Lifespan of the bulb?

The VisionBeam™ projector uses a durable LED light source with an impressive bulb life of up to 50,000 hours, providing many years of entertainment without the need for bulb replacement.

Lifespan & Warranty?

VisionBeam™ offers a long-lasting build with a one-year warranty.

Compatibility with Streaming Platforms?

Absolutely! Stream Netflix, YouTube, and Amazon Prime directly. These apps are pre-installed for your convenience. Apple TV+ and Paramount+ can be easily downloaded via the Google Play Store and work seamlessly.

For other streaming platforms like Disney+, Hulu, Peacock, and more, we recommend using a Fire Stick or Roku to access these services.

Please note, while the VisionBeam™ allows you to access streaming platforms, subscriptions to services like Netflix, Amazon Prime, Disney+, and others are not included and must be obtained separately.

Bluetooth Audio Compatibility?

Absolutely! VisionBeam™ seamlessly connects to your Bluetooth devices, including air buds and speakers, for an enhanced auditory experience. Enjoy clear, high-quality sound wirelessly, perfect for movies, music, or gaming sessions.

Compatible with iPhone and Android?

Absolutely! VisionBeam™ is designed to work seamlessly with both iPhone and Android devices. Here’s how you can connect your smartphone for streaming or screen mirroring:

For iPhone and Mac Users:
We recommend using the pre-installed « AirPin Pro » app on your VisionBeam™, available on the home screen. This app is specifically designed to enhance your streaming experience via AirPlay. Ensure that both your iPhone or Mac and the VisionBeam™ are connected to the same WiFi network. Simply open the app and follow the on-screen instructions to connect your device using AirPlay. For detailed guidance, the app includes tutorials to help you get started.

For Android Users:
Android users can utilize the pre-installed Miracast app for easy screen mirroring. This built-in feature allows you to share content directly from your Android device to the VisionBeam™ without the need for additional hardware.

This integration ensures that you can enjoy a variety of content from your mobile device on a larger screen, enhancing your viewing experience whether you’re watching movies, sharing photos, or presenting documents. The setup is straightforward and designed to get you started quickly and effortlessly.

Need Extra Devices?

For optimal streaming experience, we recommend using a Fire Stick or Roku. This will allow you to stream content and mirror screens seamlessly. Additionally, for a better audio experience, consider using a Bluetooth speaker.

Screen or Wall Projection?

VisionBeam™ delivers stunning clarity and vibrant colors on both screens and walls, making any surface a perfect backdrop for your viewing. No additional screen required, but using one can further enhance your outdoor cinema experience.

Outdoor Projection?

Yes, VisionBeam™’s lightweight design and portable nature make it perfect for outdoor movie nights or presentations. It works wonderfully in backyard settings or even while camping, providing entertainment wherever you go.

Streaming Presentations?

Absolutely! VisionBeam™ is perfect for both leisure and professional use. Easily stream presentations from your laptop or mobile device directly or through popular streaming apps for a seamless pitch or lecture.

Digital Chip for Home Movies?

Plug in a digital chip or flash drive to watch your home movies in big-screen glory.

Projector Placement Flexibility?

VisionBeam™’s automatic screen correction adjusts the image for angled placements, allowing flexible setup in challenging spaces without compromising image quality.

Rechargeable Battery?

While the VisionBeam™ is designed for versatility and ease of use, it currently does not include a rechargeable battery. It must be connected to a power source to operate. This ensures continuous, uninterrupted viewing without the need to recharge, perfect for long movie nights or extended gaming sessions. For portable power solutions, we recommend using a compatible portable power bank or generator.

Specification

Operation System: Android 11.0
CPU: Quad-core ARM Cortex-A53
GPU: Mali-G31, supports OpenGL ES3.2, Vulkan 1.1, and OpenCL2.0
RAM: 1GB (optional 2GB)
Storage: 8GB (optional 16/32/64GB)
WiFi: Dual band WiFi6 + BT5.0 Module Spec
HDMI: Optional HDMI IN/HDMI OUT
Projection Technique: 2.69inch LCD TFT display
Native Resolution: 1280x720P
Supported Resolution: Up to 4K HD
Color Temperature: 8000K ±(1000K)
Brightness: 200 ANSI lumens
Contrast Ratio: 1500:1
Image Flip: 360 degrees flip
Lens: 3 pieces glass lens
Aspect Ratio: 16:9 & 4:3
Throw Ratio: 1.37
Keystone Correction: Voluntarily
Bulb Life: 50,000 Hrs
Lamp Type: 60W LED
Adjustment Mode: Manual focus
Operation Mode: Button panel and remote control
Projection Distance: 1.2-4M
Optimal Projection Distance: 1.68M
Projection Size: 40-130 inch
Speaker: 13W
Fan Noise: <25 dB
Working Voltage: AC90-260V/50-60MHZ
Interface: USB*1, HDMI 1, AUDIO1
Audio File Support: MP3, WMA, ACC
Image File Support: JPG, BMP, PNG
Video File Support: Full-format decoding
Text Reading: TXT
Machine Size: Ø100.8X188 mm
Product Size: Diameter 189X101MM
Desk Weight: 0.65kg
Net Weight: 0.85kg
Power Supply: 110-220V

Installation Guide (PDF)

For customers who need additional assistance with setting up their VisionBeam projector, we have made the Installation Guide available for download. Click the link below to access the PDF version of the guide:

Download the VisionBeam Installation Guide (PDF)

If you have any further questions or need more help, feel free to contact our customer support team at hello@visionsbeam.com. We’re here to ensure you have the best experience with your VisionBeam projector!

VisionBeam™ Pro

Easy Setup?

Simply power up, connect to your Wi-Fi, and start streaming with platforms like Netflix instantly. For gamers, connect your console via HDMI for a seamless and crisp gaming experience.

What’s Included?

Each VisionBeam™ Pro package includes the projector itself, an adapter, a remote control, and a user manual — everything you need to start your premium viewing experience right out of the box.

Wireless Connection?

The VisionBeam™ Pro features state-of-the-art dual-band WiFi 6 and Bluetooth 5.0 for fast and reliable wireless connectivity, ensuring seamless streaming and effortless device pairing.

Wired and Wireless Connectivity

Equipped with both HDMI ports for wired connections and robust Wi-Fi and Bluetooth capabilities, VisionBeam™ Pro offers versatile connectivity options for all your streaming and presentation needs.

Max Resolution & Screen Size?

VisionBeam™ Pro supports a native resolution of 1920X1080P and can project images from 30 to 150 inches. Experience a sharp, expansive viewing experience, perfect for transforming any space into a cinematic environment.

Note: For the best picture quality, we recommend using the projector in dark or low-light environments.

Lumens?

The VisionBeam™ Pro is equipped to deliver outstanding brightness and clarity in various lighting conditions, making it an excellent choice for any setting. It features:

• 300 ANSI lumens
• 4800 light source lumens
• 720 LED lumens

With these lumens ratings, the VisionBeam™ Pro is exceptionally versatile, providing vibrant and clear projections that are ideal for everything from cozy movie nights in dimly lit rooms to presentations in well-lit environments. Experience superior visual quality in any space.

Fan Noise?

With a sophisticated cooling system, the VisionBeam™ Pro operates quietly, with fan noise less than 25 dB, making it as quiet as a whisper for an uninterrupted viewing experience.

HDR Support?

Yes, the VisionBeam™ Pro supports HDR, enhancing your viewing with brighter whites, deeper blacks, and a more extensive color range to bring all your content to vivid life.

Lifespan of the bulb?

The LED light source in VisionBeam™ Pro offers a remarkable bulb life of up to 50,000 hours, ensuring years of reliable entertainment without the need for frequent bulb replacements.

Lifespan & Warranty?

Built to last, VisionBeam™ Pro comes with a one-year warranty, ensuring peace of mind with your investment.

Compatibility with Streaming Platforms?

Absolutely! Stream Netflix, YouTube, and Amazon Prime directly. These apps are pre-installed for your convenience. Apple TV+ and Paramount+ can be easily downloaded via the Google Play Store and work seamlessly.

For other streaming platforms like Disney+, Hulu, Peacock, and more, we recommend using a Fire Stick or Roku to access these services.

Please note, while the VisionBeam™ allows you to access streaming platforms, subscriptions to services like Netflix, Amazon Prime, Disney+, and others are not included and must be obtained separately.

Bluetooth Audio Compatibility?

Absolutely! Connect your Bluetooth audio devices effortlessly for an enhanced auditory experience, perfect for movies, music, or any multimedia content.

Compatible with iPhone and Android?

Yes, VisionBeam™ Pro works flawlessly with both iOS and Android devices, supporting screen mirroring and streaming through AirPlay and Miracast.

Need Extra Devices?

For optimal streaming experience, we recommend using a Fire Stick or Roku. This will allow you to stream content and mirror screens seamlessly. Additionally, for a better audio experience, consider using a Bluetooth speaker.

Screen or Wall Projection?

Whether it’s a dedicated screen or a plain wall, VisionBeam™ Pro delivers stunning clarity and vibrant colors, making any surface a potential backdrop for your entertainment.

Outdoor Projection?

Certainly! The VisionBeam™ Pro is perfectly suited for outdoor use, whether it’s movie nights under the stars or backyard presentations.

Streaming Presentations?

Ideal for both leisure and professional settings, VisionBeam™ Pro makes it easy to stream presentations directly from your laptop or mobile device.

Digital Chip for Home Movies?

Yes, insert a digital chip or flash drive to enjoy your home movies and videos in big-screen magnificence.

Projector Placement Flexibility?

With automatic keystone correction, VisionBeam™ Pro offers extensive placement flexibility, allowing you to adjust the projection to fit any space perfectly.

Specification

Operating System: Android 11
CPU: Allwinner H713, Quad-core ARM Cortex-A53
GPU: Mali-G31, supports OpenGL ES3.2, Vulkan 1.1, and OpenCL 2.0
RAM: 1GB
Storage: 8GB
Connectivity: Dual-band WiFi 6 and Bluetooth 5.0
HDMI Ports: HDMI IN/OUT available
Resolution: Native 1080P (1920×1080), supports up to 4K HD
Brightness: 300 ANSI lumens
Contrast Ratio: 2000:1
Color Temperature: 8000K (±10%)
Uniformity: 80%
Aspect Ratio: 16:9
Throw Ratio: 1.1:1
Keystone Correction: Automatic
Languages Supported: Multiple
Bulb Life: 50,000 hours
Lamp Type: White LED module
Adjustment Mode: Manual focus
Operation Mode: Button panel and remote control
Projection Distance: 1M-4M
Projection Size: 30-150 inch
Audio File Support: MP3, WMA, ACC
Video File Support: Full-format decoding, including HEVC/VP9/AVS2/AVC 4K@30fps and MPEG1/MPEG2/AV1 1080p/60fps
Image File Support: JPG, BMP, PNG, support image scaling
Speaker: 1X3W
Bluetooth Audio: Supports connection
Optical Power: 50W
Overall Power Consumption: 60W
Working Voltage: AC90-260V/50-60HZ
Interfaces: USB1, HDMI1, AUDIO1, AC1
Power Indicator Light: LED (red when powered on, green when operational)
Projection Modes: Front, Rear, Ceiling, Rear Ceiling
Standby Power: 2.5W

Purchasing and Authenticity:

Do you offer any additional military/veterans discounts?

Yes, we proudly offer discounts for military personnel and veterans as a token of our appreciation for your service. To receive your discount code, please contact our customer service team at hello@visionsbeam.com with a valid proof of your military or veteran status. Once verified, we will provide you with a special discount code to use on your purchase. Thank you for your service!

Are VisionBeam™ projectors sold on other platforms like Amazon?

VisionBeam™ projectors are exclusively available through our official website, www.visionsbeam.com. While you may encounter products that appear similar on platforms like Amazon, we cannot guarantee their authenticity or quality. For the genuine VisionBeam™ experience and product assurance, please ensure you purchase directly from our official site.

How can I ensure I’m buying an authentic VisionBeam™ projector?

To guarantee you’re receiving an authentic VisionBeam™ projector, always make your purchase via our official website. This ensures that you benefit from our warranty, customer support, and product quality assurance.

Order Modifications & Security:

Incorrect delivery address?

Contact us ASAP to correct. If already shipped, we’ll find a solution together.

How secure is shopping online with us?

Your security is paramount. We use SSL encryption for all transactions, ensuring your data remains private and protected.

Accepted payment methods?

During the checkout at our website you can select the following secure payment methods:

• American Express
• Apple Pay
• Google Pay
• Amazon Pay
• Maestro
• Mastercard
• Visa
• Shop Pay
• Affirm
• Afterpay
• Meta Pay
• Sezzle Payments
• Union Pay

If you have any questions please contact our customer service: hello@vision-beam.com

Need to change or cancel your order?

Immediate changes are possible before shipping. You have 24 hours to cancel your order. Please review our return & refund policy for details.

Anticipated order arrival?

Once shipped, a tracking number is emailed. Note: Custom delays are outside our control.

Order processing times?

Orders are processed swiftly within 1-2 business days, ensuring rapid dispatch.

Returns & Customer Support:

Not satisfied?

Returns are hassle-free. Visit our return policy page for easy steps to initiate a return.

Need assistance?

Reach out via our contact form or email at hello@visionsbeam.com. Our dedicated team is ready to assist you.

Entered the wrong email?

No worries. Contact us to update your details and keep your order on track.